FAQs

Frequently Asked Questions

Q:  Returns, Shipping, Customer Support

Return Policy
We want you to love your purchase, but if something isn’t quite right, we’re here to help.

Returns & Exchanges
We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Contact Us First
All returns are handled individually, so please contact us before sending anything back. 

Restocking Fee
Please note: Approved returns are subject to a 10% restocking fee, unless the return is due to an error on our part.

Non-Returnable Items
Certain items may be final sale or non-returnable.  

Shipping Costs
For returns not related to our error, the original shipping costs are non-refundable, and customers are responsible for return shipping fees.

Need Help?
Email us at Kmfashion1@yahoo.com with your order number and the reason for your return—we’ll get back to you as soon as possible!